Economic and Industrial Democracy -- Table of Contents (February 1 2001, 22 [1])

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Contents: February 1 2001, Volume 22, No. 1 [Index by Author] Other Issues:

An International Journal

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Casten von Otter and Ake Sandberg: Call Centre Jobs and Regions in the New Economy Editorial Introduction
Economic and Industrial Democracy 2001 22: 5-11. [PDF]

George Callaghan and Paul Thompson: Edwards Revisited: Technical Control and Call Centres
Economic and Industrial Democracy 2001 22: 13-37. [Abstract] [PDF] [References]

Philip Taylor and Peter Bain: Trade Unions, Workers'Rights and the Frontier of Control in UK Call Centres
Economic and Industrial Democracy 2001 22: 39-66. [Abstract] [PDF] [References]

Ranald Richardson and Vicki Belt: Saved by the Bell? Call Centres and Economic Development in Less Favoured Regions
Economic and Industrial Democracy 2001 22: 67-98. [Abstract] [PDF] [References]

Jonathan M. Feldman: Towards the Post-University: Centres of Higher Learning and Creative Spaces as Economic Development and Social Change Agents
Economic and Industrial Democracy 2001 22: 99-142. [Abstract] [PDF] [References]

Lutz P. Michel: Call Centres in Germany: Employment Market and Qualification Requirements
Economic and Industrial Democracy 2001 22: 143-153. [PDF]

Per Norling: Call Centre Companies and New Patterns of Organization
Economic and Industrial Democracy 2001 22: 155-168. [PDF] [References]

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